PAYMENTS
Payment Options
We accept credit, debit card, EFTPOS, bank transfer and cash.
Payments can be made online via credit card at booking. Payments can also be made made by bank transfer unto 7 days before arrival. EFTPOS and Cash are accepted on site.
BANK ACCOUNT DETAILS
Blue Mountain Lake Ltd
ASB
12-3159-0141028-00
PAYMENTS, CANCELLATION AND REFUNDS
A 50% deposit is required at booking via bank transfer, debit card or Credit Card via our online booking service. Full payment is required by the end of the trip. Debit cards, credit card and cash are accepted on site. Deposit is refundable up to 30 days before booking. Full refunds, when eligible, will be allocated to purchaser up until 30 days prior to start date of booking.
Cancellation
Cancellation by us:
Typically, we would only ever cancel a booking because of extreme weather events such as heavy snow or floods.
We reserve the right to cancel any bookings at any time without warning. Full refunds will be allocated to purchaser if Blue Mountain Station Ltd or Blue Mountain Lake Ltd cancels your booking before the date of arrival. Blue Mountain Station Ltd or Blue Mountain Lake Ltd reserves the right to end any booking at any time for any reason within the duration of the booking.
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Blue Mountain Station Ltd or Blue Mountain Lake Ltd are not responsible for the weather conditions. All alternate accommodation, rebooking or refunds are at the discretion of Blue Mountain Lake Ltd and Blue Mountain Station Ltd.
Cancellation by Purchaser:
Full refunds, when eligible, will be allocated to purchaser up until 30 days prior to start date of booking. Within 30 days of booking refunds will not be given in the event of sickness or death of purchaser, the death of a family member, riots, wars, acts of God, flight cancellations and so forth. Purchasers are advised to procure travel insurance to recover expenses that may be incurred if you are unable to carry out your booking.
REFUNDS
Full refunds, when eligible, will be allocated to purchaser up until 30 days prior to start date of booking.
TRANSFERS
All bookings, except those within 7 days of arrival date, may be transferred to another date so long as that date is within 12 months of initial booking. In case of a booking transfer there is an amendment fee. Deposits cannot be transferred to book alternate accommodation, activities or packages options at Blue Mountain Station. If a booking is not re-booked within 12 months of the original booking, the full fee will be charged to the purchaser.